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Customer Relationship Management (CRM)

optimize your communication cycle

Convert more leads, retain customers and turn buyers into referrals to build lasting trust, loyalty and everlasting income

Get pricing & service details

Value of a Well-Tuned CRM

leads alone aren’t enough

What separates thriving dealerships from underperforming ones is how well and how quickly and effectively they respond to leads and nurture prospects — and how consistently they stay in touch after the sale.

Dealerships that respond and follow up increase their chances of closing

After sales services with effective engagement nurtures loyalty

Increasing retention by just 5% can raise profits by 25% to 95%

Service Depts. generate 49% of gross profits despite being under-leveraged

Satisfied service customers have about a 75% chance of returning

What’s Included

effective lead nurturing

We build out and maintain your CRM & follow‑up workflows to nurture each lead until they buy, die, or request communications stop

setup

  • Audit of Current CRM Setup
  • Mapping Lifecycle Stages & Triggers
  • Copywriting of Key Email Messages
  • Communication Templates & Follow‑up Cadences
  • Setting up Post‑sale Retention Workflows
  • Contact Base Segmentation

Maintenance

  • Optimize Parsing, Check & Follow‑ups
  • Retention - Parts & Service - Accessories Campaigns
  • Post‑sale Engagement & Loyalty Touches
  • Track Metrics (Open rates, Conversion, Repeat Use)
  • Refresh Templates, Promotions, Seasonal Content

Retention & Repeat Profits

long-term nurturing

Every customer who has a positive service/parts interaction isn’t just a one‑time sale—they’re a pathway to recurring revenue across parts, accessories, service, and future unit sales.

Imagine the cost of not doing this: visibility lost, trust lost, repeat business lost, and revenue loss

Turn leads into buyers — and buyers into loyal customers

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Resources

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    760 494 0294